Frequently Asked Questions

Pickup days vary by township. Visit our Service Area page and look up your address to see your pickup day, or contact us if you can’t find it.

Let us know within 24 hours and we’ll come back out. The fastest way is to send us a missed-pickup note with your service address.

Each township sets its own rules. Pick your township on the recycling page, yard-waste page, or bulk-pickup page to open your township’s official rules.

Most major holidays push collection one day later that week. Specific holiday schedules are set by your township — check your township’s site or contact us if you’re not sure.

Household hazardous waste (paint, batteries, chemicals, electronics, Freon appliances) needs special handling — see the hazardous waste page for your township’s drop-off and pickup rules.

Sign in or pay as a guest on our Pay Online page. You can pay a single invoice or set up autopay so you don’t have to think about it again.

Yes. See the Pay With Check page for the mailing address and how to write the check so it gets credited to your account.

Residential service is billed quarterly. You’ll get an invoice by email (or paper mail if you’ve opted in) before the start of each quarter.

Yes — sign in to your account and turn on autopay from the dashboard, or visit Autopay settings directly. We’ll charge your saved card a few days before the invoice due date.

Reach out and we’ll take a look. The fastest way is to send us a billing question with your account number or service address.

Yes. Let us know and we’ll get a replacement out to you. Send us the details (what’s wrong, service address) and we’ll handle the swap.

Most townships have a standard cart size, but extra carts or larger sizes are sometimes available. Contact us with your address and we’ll let you know what’s allowed in your area.

For one-time projects, see our dumpster rental page for sizes and pricing, then fill out the quote form. We’ll confirm a delivery and pickup date and collect payment before drop-off.

Visit our signup page and enter your service address. If you’re in our service area, we’ll get you set up; if not, we’ll let you know.

Let us know your move-out date and we’ll stop service or transfer it to your new address if you’re staying within our service area. Tell us about your move and we’ll handle the rest.

Check the service area page. We serve Upper Providence and a number of neighboring townships. If your address isn’t covered, let us know — we may be able to add you.

Go to the sign-in page, enter your email, and we’ll send a one-time magic link so you don’t need to remember a password.

Yes. Visit the signup page and we’ll match your service address to your existing B&L account so your invoices and history show up automatically.

View and pay invoices, turn autopay on or off, update your payment method, report a missed pickup, schedule a bulk pickup, and update your contact info.